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Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


The Information We Collect:

This notice applies to all information collected or submitted on the The-LED-Warehouse website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:


Name

Address

Phone Number


The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.


We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.


We use return email addresses to answer the email we receive. Such addresses are not not shared with outside parties.  E-mail address are also used to distribute The-LED-Warehouse discount offerings which are exclusive to existing customers. 


We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.


Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Our Commitment To Children's Privacy: 

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


Visitor identification


From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.


How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling us at 866-465-7334.



How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 866-465-7334 or send us an email.


Transaction Information:

We make every effort to ensure that your purchase experience at The-LED-Warehouse is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSL) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.


To be sure you're browsing secure pages, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://...) in the Web site address to indicate that you're in a secure environment.

We also protect your purchase by preventing the shipment of merchandise to a fraudulent address. All billing addresses are verified electronically with the US Postal Service and all alternate shipping addresses are verified manually. Any customer shipping to an address that differs from the billing address must put this alternate address on file with his or her credit card company. We then call the credit card issuer to verify that the customer has indeed put the information on file.